Privacy
Policy.

SMRC4 Monk IT Solutions Private Limited is an IT and digital solutions company helping businesses, startups, organizations, and professionals with technology and digital services.

Our services include:

• Website Development
• Application Development
• UI/UX Design
• Branding & Graphic Design
• Digital Marketing
• SEO
• Social Media Marketing
• Performance Marketing
• Video Editing & Motion Graphics
• AI Automation
• Other digital and technology solutions

We only collect information that is reasonably needed to communicate with you, understand your requirements, provide our services, or improve our marketing and website experience.

Depending on how you contact us, this may include:

• Your name
• Phone or mobile number
• Email address
• Company or business name
• Job title or designation
• City, state, or country
• Website or social media profile
• Services you are interested in
• Project requirements
• Budget information, if you choose to provide it
• Any other information you voluntarily share with us

When you visit our website, some technical information may also be collected automatically, such as your browser type, device type, IP address, pages visited, approximate location, and information about how you use our website.

We may promote our services through platforms such as LinkedIn, including LinkedIn Lead Gen Forms.

If you choose to submit your details through a LinkedIn advertisement or Lead Gen Form, the information you provide may be shared with SMRC4 Monk so that we can respond to your enquiry.

For example, you may provide your:

• Name
• Email address
• Phone number
• Company name
• Job title
• Service requirements

We may use this information to contact you about the service or enquiry for which you submitted your information.

LinkedIn has its own privacy policy and terms governing information collected on its platform. We recommend reviewing LinkedIn's privacy policy as well.

When you contact us, we use your information mainly to communicate with you and understand how we can help.

For example, we may use your information to:

• Respond to your enquiry
• Discuss your project requirements
• Provide a quotation or proposal
• Schedule a call or meeting
• Explain our services
• Provide customer support
• Follow up on your enquiry
• Improve our website and services
• Understand how our marketing campaigns are performing
• Send relevant information about our services
• Manage our business relationships
• Prevent misuse, fraud, or unauthorized activity
• Meet applicable legal requirements

We do not collect personal information simply for the sake of collecting it.

If you submit your contact details through our website, LinkedIn, an advertisement, or another enquiry channel, we may contact you using the information you provided.

This may include communication through:

• Email
• Phone calls
• WhatsApp or other messaging services
• Other communication methods you have provided or agreed to use

Our communication will generally relate to your enquiry, project, requested service, quotation, or other relevant business communication.

If you no longer want to receive promotional communications from us, you can simply ask us to stop.

We believe you should have control over your personal information.

Where consent is required, we will ask for your consent before using your information for the relevant purpose.

You can also contact us if you want to withdraw your consent or stop receiving marketing communications.

Please understand that withdrawing consent may not affect processing that was already carried out lawfully before your request.

We may work with trusted technology and service providers that help us operate our website, manage enquiries, communicate with customers, run marketing campaigns, analyse website activity, or provide other business services.

These providers may process information on our behalf when it is necessary for their services.

We may also share information where we are legally required to do so or when it is necessary to protect our legal rights, business, users, or property.

Like many websites, our website may use cookies and similar technologies.

Cookies can help us understand things such as:

• How visitors use our website
• Which pages are visited
• How our website is performing
• Whether our marketing campaigns are working
• How we can improve the website experience

Some cookies may be provided by third-party services such as analytics or advertising platforms.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of the website work.

We take reasonable steps to protect the information you share with us.

We use appropriate technical and organisational measures to reduce the risk of unauthorized access, misuse, loss, alteration, or disclosure.

However, no online system or method of sending information over the internet can be guaranteed to be completely secure.

For this reason, we encourage you to avoid sending sensitive or confidential information through ordinary website forms unless it is specifically requested.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

For example, we may need to keep information related to:

• Business enquiries
• Client relationships
• Projects
• Quotations and proposals
• Invoices and business records
• Legal or regulatory requirements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

Depending on applicable law, you may have rights regarding your personal information.

You may contact us to:

• Ask about the personal information we hold about you
• Request correction of inaccurate information
• Request deletion where applicable
• Withdraw consent where consent is the basis for processing
• Ask us to stop certain promotional communications
• Raise a privacy-related concern or complaint

To make a request, simply contact us using the details provided below.

For security reasons, we may need to confirm your identity before processing certain requests.

Our website and communications may sometimes contain links to other websites, social media platforms, or third-party services.

These websites have their own privacy policies and terms.

Once you leave the SMRC4 Monk website, we are not responsible for how those third-party websites collect or use your information.

We recommend checking their privacy policies before sharing personal information with them.

Our website and services are primarily intended for businesses, professionals, organizations, and individuals seeking technology and digital services.

We do not knowingly collect personal information from children for marketing purposes.

If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

Our business, services, technology, and legal requirements may change from time to time.

Because of this, we may update this Privacy Policy when necessary.

Whenever we make an important update, we will change the “Last Updated” date at the top of this page.

We encourage you to check this page occasionally so you are aware of any changes.

If you have any questions about this Privacy Policy, want to make a privacy request, or have a concern about how we handle your information, please contact us.

For privacy-related requests, please use “Privacy Request” as the subject of your email.

By using our website or voluntarily submitting your information through our website forms, LinkedIn Lead Gen Forms, advertisements, or other enquiry channels, you acknowledge that you have read this Privacy Policy and understand how SMRC4 Monk may use the information you provide.

Last Updated: 26 September 2026